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July 2021

July 1, 2021

Welcome to The Soapbox Newsletter! In this month's issue, we'll discuss website redesign updates, software updates, Employee Retention Credit opportunities, and our BigCommerce Integration. We also spotlight small businesses Toast! Supplements and Xander Paige as well as give our tips when it comes to selling platforms and packaging.

So are you ready to learn more?  Keep on reading!

Exciting Announcements

Website Redesign Update

We've given the Soapbox website a makeover, and the changes are live! Click here to see what's new. Additionally, please note that these changes will not impact your Soapbox account.

BigCommerce Integration

Our direct BigCommerce integration is live! To see this change, navigate to Storefront Overview in your Soapbox account and select Add a Storefront. There, you will now have the option to sync BigCommerce storefronts with your Soapbox account.

If you have any questions or concerns regarding your BigCommerce storefront, contact us at We’ll be happy to assist you in any way that we can.

Get Back $$$ Through the ERC Program

The Employee Retention Credit, or ERC, is a federal program created as an incentive for employers to retain their employees during COVID-19. Employers who were impacted by COVID-19 government orders or who experienced a reduction in revenue may be eligible for up to $33,000 in credit per employee.

Soapbox is partnering with HIREtech to assist employers with qualifying for and maximizing this credit. Don't leave money on the table! Fill out this brief form here to see if you qualify for the ERC credit.

Feature Releases: June 2021

We made many software updates in June, including:

  • Orders imported with a preferred service default to the least expensive rate of that service type
  • Pack list added label cover sheets
  • Users can now filter orders by Domestic/International shipments
  • Users will be alerted when packaging stock is low
  • Users will be alerted when batches are on hold
  • 3PL users have the ability to adjust stock at warehouse-level
  • Additional bug fixes, performance enhancements, and quality of life improvements


Small Business Spotlight

“Most of our customers are grown, working professionals who are trying to relax by having a couple of beers or a glass of wine at the end of the day. And then the next morning, they want to be able to go to work, make breakfast for their kids, go to the gym, or whatever it is that’s in their day.”

— Sean O’Neill

After a health scare, Sean O’Neill, Founder and CEO of Toast! Supplements, was inspired to create hangover prevention gummies. Click here to learn more about Sean’s business journey, his products, and how Soapbox 3PL is helping Toast! Supplements improve fulfillment.


“It’s always been my belief that in every adversity, every heartache, every catastrophe, there’s always a small seed of something that’s good. It can’t all be bad, and for me, this whole year is all about perspective.”

— Jonah Rodriguez

For Jonah Rodriguez and Kat Quito, co-owners of Xander Paige, creating fashionable face shields was a way to turn COVID-19 lemons into lemonade. Click here to learn more about their business journey, their products, and the future of Xander Paige.


Want to have your business featured in our Small Business Spotlights?  Contact us at with the header "Small Business Spotlight" to learn more!


Soapbox Corner Blog

What Selling Platform is Right for You?

As a new e-commerce seller, it can be overwhelming trying to decide what the best kind of selling platform for your business is.

Click here to learn more about the three kinds of online selling platforms: Custom Orders, Storefronts, and Marketplaces.


Packaging: A Beginner’s Guide

Packaging is not only important for getting your products from point A to point B, but it is also an important part of your product presentation.

Click here to learn more about the types of packaging and the pros and cons of having personalized packaging for your orders.



If you need additional support for your business, our team of e-commerce experts is here to help. Contact us at, and we'll be happy to help with any issue you might have.

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