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Order Management

Bring order to your operations.

Route intelligently and keep fulfillment moving without the tiresome back and forth.

Flowchart illustrating three steps: Automated Intake leading to Optimized Routing, followed by Intelligent Reporting.
What We’re Up Against

Orders shouldn’t be hard to manage.

When orders flood in from multiple sources and updates trickle back from warehouses and partners, operations break down fast. Teams chase status, fix mistakes late, and lose time to manual follow-ups instead of moving orders forward. Soapbox replaces fragmentation and firefighting with a single, steady flow from order placed to order fulfilled.

Every order, blissfully organized.

One Place for Every Order

Collect orders from every channel and partner into a single system of record with consistency, structure, and live status.

Fulfillment dashboard showing open orders with columns for Organization, Order Number, Storefront, and SLA; includes orders from Sauna Box and Jekyll with shipping via FedEx and UPS.
Notification box showing 3 orders requiring attention: 1 rate error flagged, 1 inventory mismatch flagged, and 1 no rate selected flagged.

Exceptional Awareness

Surface fulfillment and shipping issues early and step in with full order context when needed.

Live Inventory Everywhere

Maintain a shared, real-time view of inventory across warehouses and 3PLs.

Inventory management table showing products including Bluetooth speakers in blue, red, and green with location ID 055016, stock, and available quantities.
Shipping options comparison with FedEx, UPS, USPS, and DHL showing estimated delivery dates and costs; USPS is selected with delivery from 10/15/26 to 10/16/26 costing $294.21.

Shipping Made Automatic

Select packaging and carrier services per order based on cost, speed, and delivery requirements.

Easier, Smarter Routing

Automatically route orders using live inventory, warehouse availability, service levels, and simple rules.

Diagram showing Soapbox connected to various company logos including WooCommerce, SPS Commerce, SAP, Amazon, UPS, eBay, FedEx, Shopify, and USPS.

Frictionless Integration

Plug into ERP’s, storefronts, and EDI partners quickly without custom builds or long setup.

Two order status cards showing shipping details; one marked 'Shipped' for Amazon with product and payment details, the other marked 'Completed' with UPS Direct shipping info and notes.

Clear, Automated Data

Track orders end-to-end and export clean operational data for reporting and analysis.

Keep orders and operations moving along.

Fewer Dropped Balls

Orders stop slipping through the cracks when everything lives in one place.

Faster Decisions

See order status, inventory, and fulfillment options at a glance, without switching tools.

Cleaner Handoffs

Orders move smoothly from intake to fulfillment without manual coordination.

Less Firefighting

Issues surface early, so teams can protect SLAs and fix problems beforehand.

Confidence at Scale

As order volume and channels grow, the system stays predictable and controlled.

Less Manual Work

Orders move forward with less checking, rechecking, and follow-up across teams.

Integrate the tools you love in seconds.

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"We were growing faster than we could breathe. We needed more than a software tool. We needed a logistics partner who understood the stakes.”
De-Fi, Operations Manager
De-Fi, Operations Manager
De-Fi, Operations Manager
Read the Case Study

Stop firefighting. Start Orchestrating.