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April 2021

April 1, 2021

Welcome to The Soapbox Newsletter! At the start of every month, we'll provide announcements and updates, showcase small businesses, and discuss best practices and tips. So are you ready to learn more? Keep on reading!

Exciting Announcements

New Distribution Center

We have a new 3PL distribution center in Los Angeles! To learn more about 3PL, contact us at

Shippo Featured Partner

Soapbox is officially a Shippo Featured Fulfillment Partner! Click here to see how this partnership can help to provide a seamless shipping experience for businesses.


Small Business Spotlight

“My vision is to create the American Idol of ambassador marketing. American Idol had these coaches to train singers to be the best they could be. We want to bring in amazing people who have all this influence, and when they’re on board, we want to coach them and implement technology throughout that process as well.”

— Julio Cerne Chaves

Julio Cerne Chaves, co-founder and CEO of XrossWorld, started his journey to creating an ambassador marketing business by first starting an entirely different business. Click here to learn more about XrossWorld, ambassador marketing, and their business goals for the future.


“I’ve always loved beauty and skincare. Growing up, my mom would always do a lot of DIY stuff and she was really good about taking care of her skin. And I actually struggled with a lot of acne growing up, so I decided to do something in skincare.”

— Lynda Truong

Lynda Truong, owner of Love & Pebble, created her business by tapping into her love of skincare. Click here to learn more about her business journey, her products, and how Soapbox is helping her to manage her fulfillment.


Want to have your business featured in our Small Business Spotlights? Contact us at with the header "Small Business Spotlight" to learn more!


Soapbox Blog

Customer Engagement: Part 1- Essential Best Practices For Social Media Success

It’s one thing to simply post on your social media platforms, but it’s another to post content that will engage your followers. Looking for tips on posting content that will draw customers in? Here are 12 best practices for social media success.

Click here to learn more about social media.


Customer Engagement: Part 2- Essential Best Practices For Customer Interaction

Once there are customers engaging with your content, you have to make sure that you respond in an appropriate and effective way. Read on to learn about our five tips for interacting with your audience as well as our final tips for creating engaging social media content.

Click here to learn more about customer interaction.



If you need additional support for your business, our team of e-commerce experts is here to help.

Contact us at, and we'll be happy to help with any issue you might have.

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